Being in the service industry, the range of people I see in any given day is wide...and I mean WIDE. You notice trends, mannerisms and common social faux pas, and slowly loose all hope in humanity as you serve your next customer their non-fat, decaf, extra shot, sugar-free vanilla latte with double whipped cream (seriously?...seriously.)
As you watch hundreds of people file through your café, you realize that more often than not people are in a hurry, and therefore, you should be too. Where are we hurrying to get to? Work? ok..that's allowed. An appointment? sure, I'll accept that. But at 2 in the afternoon on a Wednesday, rushing me so that you can go sit down to leisurely leaf through the paper - that's not ok.
On a daily basis, we are all in a hurry at least once or twice. But overall, we're rushing ourselves into an early grave. Faster cars, the "express" lane, fast food - you get it fast, but it does other things fast too you know..., Minute Rice (which, by the way, is not as good as regular rice - I'm Asian, I would know) With all this extra speed, it's no wonder people are anxious, nervous, and rack their brains trying to find a way to "squeeze in" some relaxation time.
"What do you suggest?" inquiring minds may ask. Well, coming from the woman who is perpetually 5 minutes late - take your time...with everything. Enjoy it. And take solace in the fact that you took the extra time to put your underwear on the right way today.
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